Suncoast MLS Reference Center

Situation:

With Norton Internet Security™ or Norton Personal Firewall™ enabled, you cannot open some pages at one of many MLS system Web sites used by the real estate industry.

Information is missing

The Intrusion Detection feature of Norton Internet Security and Norton Personal Firewall recognizes some functions in the map.marketlinx.com site as suspicious traffic and blocks those functions. To permit those functions, add the URL_Directory_Traversal entry to the Norton Internet Security or Norton Personal Firewall signature exclusions list.

To add an entry to the signature exclusions list

1. Open Norton Internet Security or Norton Personal Firewall.
2. Click Status & Settings.
   
   
   
   
   

3. Double-click Intrusion Detection. You see the Intrusion Detection window.
   
   

4. Click Signatures. You see the Intrusions Detection Signature Exclusions window.
   

   
   Please note some versions may only show an advanced button on the above screen if this is your situation just click the advanced button and proceed to step 5 below.
   
   
   
   

5. Find and click the entry URL_Directory_Transversal in the Signatures Box. 

6. Click Exclude. Norton Internet Security or Norton Personal Firewall moves the URL_Directory_Transversal entry from the Signatures list to the Exclusions list.

7. Click OK, and then click OK again.

8. Close Norton Internet Security or Norton Personal Firewall.

Posted in Norton/Symantec Known Issues, Internet Security (Viruses, Spyware)