Do you need Supra Support
Posted by PRO Thu, 15 Jul 2010 16:27:00 GMT
Do you need Supra Support?
My lockbox is not working.
For lockbox technical support call Supra at 1-877-699-6787 8am to 10pm EST /7 days a week. You will need your ActiveKEY or eKEY serial number and the lockbox serial number to speak to their technical support. If Supra is unable to fix your lockbox issue you must ask for a reference number. Bring your lockbox and reference number to PRO and we will exchange the defective lockbox. Note: Do not cut off a lockbox without a reference number from Supra.
My ActiveKEY or eKEY is not working.
Call Supra for technical support at 1-877-699-6787 8am to 10pm EST /7 days a week.
If your ActiveKEY issue can not be resolved, Supra may ask you to bring your ActiveKEY and or charger to PRO for an exchange. The ActiveKEY is warranted against defects in workmanship and/or materials. You must have insurance for lost, damaged or stolen keys.
If your eKEY device has issues that can not be resolved then call PRO for information about a loaner key at 727-347-7655 option 2. Loaner keys are offered for a two week period and as available.
